It started in the cleaning industry. Manufacturers there publish thousands of pages: manuals, spec sheets, safety data. Their dealers and technicians still pick up the phone to ask what is on page 31.
Nobody was short of answers. They were short of a fast way to find them. So we built an assistant that reads everything a company has published and answers like its best support person, any hour, with the source.
We gave him a name, a bow tie and good manners, because people ask more when asking is pleasant. The same problem shows up in every business with docs, so Thurston now works for any of them.
You send the docs. We build your Thurston, test him on hard questions and tune his answers before anyone else meets him.
He cites every answer and says "I can't find that" when he can't. We hold ourselves to the same rule: no numbers or badges we haven't earned.
We are a small company. You work with the person who builds your Thurston, and he keeps your content current after launch.
Jason's background is in AI systems where many agents work together on one job. He started Aptelligence to point that at a plain problem: a company's answers are already written, and people still can't find them. He builds and tunes every Thurston himself.
Write to him at hello@askthurston.com. He reads every message.
Talk to us