Thurston for software: Your docs, answering your users in the product

How it worksUse casesIndustriesPricingTry itTalk to usFor softwareYour docs, answering your users in the product.Thurston reads your docs, release notes and help center. He answers users, trial signups and your own team with the page it came from.Chat with Thurston nowTry the live demo Chat with him free. No sign-up.A day with ThurstonOne Tuesday at your company2:10 amA developer's key just leaked in a commit.User asksTodayHe opens a ticket and waits for morning.With ThurstonSettings, then API, then Rotate key.Docs: API KeysAnswered on the spot. Nobody on your team was interrupted.Four moments from one day. Your docs already had every answer.See Thurston on your docsChat with Thurston nowWhat he readsYour docs, as they are.Product docsHelp centerRelease notesPricing FAQSupport ticketsSecurity FAQUpdates on a schedule you set.Where he answersInside your productUsers ask in a help widget without leaving the page.On your docs siteReaders get the answer, not ten search results.In your help deskAgents see his cited answer next to each ticket.In Slack or TeamsYour team asks where something is documented.Next stepsThen he takes the next step.More on actionsAction 1Open a ticketWhen the docs don’t solve it.Action 2Book a demoHe offers times with your sales team.Action 3Send a lead to your CRMWith the questions they asked.Also in professional servicesInsuranceBanks and credit unionsLaw firmsAccounting firmsStaffingAll industriesBring your docs. Leave with Thurston.Chat with him free. No sign-up. Or write to hello@askthurston.comThe right answer, with the source, in seconds.ProductVoiceActionsWhy ThurstonTry it liveIndustriesManufacturersRetailHospitalityHealthcare clinicsSoftwareAll 29 industriesCompanyAbout usTrust and privacyFAQContacthello@askthurston.com© 2026 Ask ThurstonPrivacyAsk Thurston

Thurston for software: Your docs, answering your users in the product

What he reads

Your docs, as they are.

Product docsHelp centerRelease notesPricing FAQSupport ticketsSecurity FAQ

Updates on a schedule you set.

Where he answers

Inside your productUsers ask in a help widget without leaving the page.

On your docs siteReaders get the answer, not ten search results.

In your help deskAgents see his cited answer next to each ticket.

In Slack or TeamsYour team asks where something is documented.

Next steps

Then he takes the next step.

More on actions

Action 1Open a ticketWhen the docs don’t solve it.

Action 2Book a demoHe offers times with your sales team.

Action 3Send a lead to your CRMWith the questions they asked.

Also in professional servicesInsurance Banks and credit unions Law firms Accounting firms Staffing All industries