Thurston for manufacturers: Your manuals, answering every dealer and tech
What he reads

Your docs, as they are.

Service manualsSpec sheetsParts catalogsWarranty policiesMarketing filesTraining videos

Updates on a schedule you set.

Where he answers
In your dealer portalOne place for dealers to get specs, warranty steps and marketing files, like Dealer Hub.
On your websiteEnd users find the answer in the manual without calling you.
On your support lineTechs in the field ask out loud and get the page number back.
At your trade show boothThurston on a robot answers product questions at the stand.
Next steps

Then he takes the next step.

More on actions
Action 1Start a warranty claimHe checks the policy, then opens the claim.
Action 2Find the right partHe looks up the part number and where to order it.
Action 3Send a dealer leadBuyer questions go straight to the right dealer.
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