Thurston for healthcare clinics: Admin questions answered. medical ones go to people
What he reads

Your docs, as they are.

Prep instructionsInsurance FAQsClinic policiesVisitor guidesFormsFront desk SOPs

Updates on a schedule you set.

Where he answers
On your websitePatients find prep and policy answers before they call.
On your phone lineAdmin calls get answered, so staff can focus on care.
In your patient portalPatients ask next to their appointments.
In Slack or TeamsFront desk staff check policy fast.
Next steps

Then he takes the next step.

More on actions
Action 1Request an appointmentHe collects details for your scheduling team.
Action 2Send a formHe sends the right intake form.
Action 3Hand off to clinical staffAny symptom question goes to a person.
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