Thurston for dental practices: Booking, cost and care questions, answered
What he reads

Your docs, as they are.

Fee guidesAftercare sheetsPractice policiesInsurance FAQsFormsFront desk SOPs

Updates on a schedule you set.

Where he answers
On your websitePatients find costs and policies before they call.
On your phone lineFewer calls interrupting the chair.
By emailCommon questions get a cited reply.
In Slack or TeamsStaff check policies between patients.
Next steps

Then he takes the next step.

More on actions
Action 1Request a bookingHe collects details for your front desk.
Action 2Send aftercare stepsHe sends the right sheet.
Action 3Hand off to the dentistFor pain or anything clinical.
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