Why Thurston: A done-for-you assistant, built and kept current for you

How it worksUse casesIndustriesPricingTry itTalk to usWhy ThurstonYou don't need another tool. You need answers.Chatbot tools are quick to switch on and slow to get right. We build, test and maintain your Thurston, so you don't have to.Chat with Thurston nowTry the live demo Chat with him free. No sign-up.Side by sideWho does the work?A chatbot tool, run by youThurstonWho builds itYou, between your other jobs.We do, from your website and docs.Who tests the answersWhoever has time.We test him on your hardest questions before launch.Who keeps it currentYou, when someone remembers.We do: each quarter on Starter, each month on Answers and up.When it doesn't knowDepends on how you set it up.He says "I can't find that" and offers a person.What you learnA dashboard to check.A monthly report on what people asked, on Answers and up.Time to launchMinutes to switch on. Weeks to get right.A few days to a week, tested.To be fairWhen a tool is the better choice.If someone on your team likes tuning a chatbot and has time to keep its content current, a self-serve tool costs less. Thurston is for teams who want it done, and done properly.See Thurston on your docsSee pricingBring your docs. Leave with Thurston.Chat with him free. No sign-up. Or write to hello@askthurston.comThe right answer, with the source, in seconds.ProductVoiceActionsWhy ThurstonTry it liveIndustriesManufacturersRetailHospitalityHealthcare clinicsSoftwareAll 29 industriesCompanyAbout usTrust and privacyFAQContacthello@askthurston.com© 2026 Ask ThurstonPrivacyAsk Thurston

Why Thurston: A done-for-you assistant, built and kept current for you

Side by side

Who does the work?

A chatbot tool, run by youThurston

Who builds itA chatbot toolYou, between your other jobs.ThurstonWe do, from your website and docs.

Who tests the answersA chatbot toolWhoever has time.ThurstonWe test him on your hardest questions before launch.

Who keeps it currentA chatbot toolYou, when someone remembers.ThurstonWe do: each quarter on Starter, each month on Answers and up.

When it doesn't knowA chatbot toolDepends on how you set it up.ThurstonHe says "I can't find that" and offers a person.

What you learnA chatbot toolA dashboard to check.ThurstonA monthly report on what people asked, on Answers and up.

Time to launchA chatbot toolMinutes to switch on. Weeks to get right.ThurstonA few days to a week, tested.

To be fair

When a tool is the better choice.

If someone on your team likes tuning a chatbot and has time to keep its content current, a self-serve tool costs less. Thurston is for teams who want it done, and done properly.

See Thurston on your docs See pricing