How Thurston works: From your docs to live answers
Four steps

From your docs to live answers.

1

Point Thurston at your content.

Website, help center, PDFs, drives.

2

He learns it.

A few days to a week, depending on how much you give him.

3

You test it.

Ask hard questions. Tune his answers.

4

Go live.

Website chat, voice, help desk, Slack or Teams.

Sources and channels

Everything you've written. Everywhere they ask.

Sources Thurston reads
Websites and help centers PDFs and manuals Policies and handbooks Spreadsheets Videos Help desk tickets Shared drives and wikis
Updates on a schedule you set.
Deploy anywhere
Website chat widget Voice on your site Phone line Help desk Slack and Teams Partner portals, like Dealer Hub Event robot
FAQ

Before you start.

All questions