Thurston for insurance: Coverage questions, answered from the policy

How it worksUse casesIndustriesPricingTry itTalk to usFor insuranceCoverage questions, answered from the policy.Thurston reads your policy wordings, claims guides and FAQs. He answers customers, brokers and your agents, with the clause.Chat with Thurston nowTry the live demo Chat with him free. No sign-up.A day with ThurstonThe morning after a storm6:20 amA homeowner is standing in the driveway, looking at the roof.Customer asksTodayShe joins a long phone queue with her neighbours.With ThurstonYes, under Section 2, minus your excess.Home Policy, p.14Answered on the spot. Nobody on your team was interrupted.Four moments from one day. Your docs already had every answer.See Thurston on your docsChat with Thurston nowWhat he readsYour docs, as they are.Policy wordingsClaims guidesProduct guidesCustomer FAQsAgent manualsBroker packsUpdates on a schedule you set.Where he answersOn your websiteCustomers check cover before they call.On your claims lineFirst questions answered at any hour.In your broker portalBrokers get product answers in seconds.In Slack or TeamsAgents find the right clause fast.Next stepsThen he takes the next step.More on actionsAction 1Start a claimHe collects the first details.Action 2Send a quote leadTo your sales team.Action 3Hand off to an agentWith the full conversation.Also in professional servicesSoftwareBanks and credit unionsLaw firmsAccounting firmsStaffingAll industriesBring your docs. Leave with Thurston.Chat with him free. No sign-up. Or write to hello@askthurston.comThe right answer, with the source, in seconds.ProductVoiceActionsWhy ThurstonTry it liveIndustriesManufacturersRetailHospitalityHealthcare clinicsAll 29 industriesCompanyAbout usTrust and privacyFAQContacthello@askthurston.com© 2026 Ask ThurstonPrivacyAsk Thurston

Thurston for insurance: Coverage questions, answered from the policy

What he reads

Your docs, as they are.

Policy wordingsClaims guidesProduct guidesCustomer FAQsAgent manualsBroker packs

Updates on a schedule you set.

Where he answers

On your websiteCustomers check cover before they call.

On your claims lineFirst questions answered at any hour.

In your broker portalBrokers get product answers in seconds.

In Slack or TeamsAgents find the right clause fast.

Next steps

Then he takes the next step.

More on actions

Action 1Start a claimHe collects the first details.

Action 2Send a quote leadTo your sales team.

Action 3Hand off to an agentWith the full conversation.

Also in professional servicesSoftware Banks and credit unions Law firms Accounting firms Staffing All industries