Thurston for franchises: One answer source for every location
What he reads

Your docs, as they are.

Operations manualBrand standardsFranchise policiesTraining videosMarketing kitsSupplier lists

Updates on a schedule you set.

Where he answers
In your franchise portalOwners find policy and files in one place.
On staff phonesStaff ask during the shift.
In Slack or TeamsHead office stops answering the same email.
On your websiteProspective owners learn how it works.
Next steps

Then he takes the next step.

More on actions
Action 1Open a support ticketFor equipment and supplier issues.
Action 2Request marketing approvalHe starts the request.
Action 3Send a franchise leadProspective owners go to development.
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