Thurston for restaurants: Hours, menus and allergens, answered
What he reads

Your docs, as they are.

MenusAllergen sheetsHouse rulesFloor manualsPrivate dining packsOpening hours

Updates on a schedule you set.

Where he answers
On your websiteGuests check menus and rules before they book.
On your phone lineAnswers during service, when nobody can pick up.
At the tableGuests scan and ask about dishes.
In Slack or TeamsNew staff learn the floor manual fast.
Next steps

Then he takes the next step.

More on actions
Action 1Book a tableHe offers times and books it.
Action 2Send a private dining leadHe passes the details to your events team.
Action 3Hand off to a managerFor complaints and special requests.
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