Thurston for telecom and internet: Setup, plans and fixes, without the wait

How it worksUse casesIndustriesPricingTry itTalk to usFor telecom and internetSetup, plans and fixes, without the wait.Thurston reads your setup guides, plan terms and troubleshooting steps. He answers customers and your support team.Chat with Thurston nowTry the live demo Chat with him free. No sign-up.A day with ThurstonOne Monday on your network8:10 amA customer's router light turns orange mid video call.Customer asksTodayHe waits in the queue for a fix that takes one minute.With ThurstonRestart it. If still orange, check the cable.Router Guide, p.5Answered on the spot. Nobody on your team was interrupted.Four moments from one day. Your docs already had every answer.See Thurston on your docsChat with Thurston nowWhat he readsYour docs, as they are.Setup guidesTroubleshooting stepsPlan termsPlan matrixPorting FAQStore proceduresUpdates on a schedule you set.Where he answersOn your websiteCustomers fix common issues without calling.On your support lineTroubleshooting runs by voice, step by step.In your appCustomers ask from their account.In your help deskAgents get a cited answer next to each ticket.Next stepsThen he takes the next step.More on actionsAction 1Book a technicianHe offers windows and books it.Action 2Change a planHe shows the options, then starts it.Action 3Open a ticketWhen the steps don’t fix it.Also in products & tradeManufacturersRetail and e-commerceAuto dealersLogisticsConstructionAll industriesBring your docs. Leave with Thurston.Chat with him free. No sign-up. Or write to hello@askthurston.comThe right answer, with the source, in seconds.ProductVoiceActionsWhy ThurstonTry it liveIndustriesRetailHospitalityHealthcare clinicsSoftwareAll 29 industriesCompanyAbout usTrust and privacyFAQContacthello@askthurston.com© 2026 Ask ThurstonPrivacyAsk Thurston

Thurston for telecom and internet: Setup, plans and fixes, without the wait

What he reads

Your docs, as they are.

Setup guidesTroubleshooting stepsPlan termsPlan matrixPorting FAQStore procedures

Updates on a schedule you set.

Where he answers

On your websiteCustomers fix common issues without calling.

On your support lineTroubleshooting runs by voice, step by step.

In your appCustomers ask from their account.

In your help deskAgents get a cited answer next to each ticket.

Next steps

Then he takes the next step.

More on actions

Action 1Book a technicianHe offers windows and books it.

Action 2Change a planHe shows the options, then starts it.

Action 3Open a ticketWhen the steps don’t fix it.

Also in products & tradeManufacturers Retail and e-commerce Auto dealers Logistics Construction All industries